Privacy Policy for Rx10 - 10 Second Prescription

Effective Date: March 23, 2026

Rx10 ("we", "our", "us") operates the Rx10 mobile application and related services. This Privacy Policy explains how we collect, use, store, process, and protect your information when you use our platform.

By using Rx10, you agree to the terms outlined in this Privacy Policy.

1. Purpose of the Application

Rx10 is a digital prescription and medical documentation tool designed for use by registered medical practitioners to create and manage prescriptions, certificates, and related clinical records efficiently.

Rx10 does not provide medical advice, diagnosis, or treatment. The application functions solely as a documentation and workflow assistance platform.

2. Information We Collect

a) User Information

We may collect:

• Phone number
• Email address
• Basic profile information
• Clinic or practice details (if provided)

This information is used for authentication, account access, and service functionality.

b) Patient Information (Entered by Doctors)

Doctors using Rx10 may enter patient-related information including:

• Patient name
• Phone number
• Age
• Gender
• Clinical complaints
• Diagnosis details
• Prescribed medications
• Certificate details

This information is entered and controlled by the respective medical practitioner.

c) Technical Information

We may collect limited technical information such as:

• Device information
• App version
• Crash logs
• Usage analytics
• Security and authentication logs

This helps us improve app performance, reliability, and security.

3. How We Use Information

We use collected information to:

• Enable secure login and authentication
• Allow doctors to create and manage prescriptions
• Improve app performance and user experience
• Maintain platform security
• Prevent misuse and unauthorized access
• Provide technical support

We process information only for legitimate operational purposes related to the functioning of Rx10.

4. Data Sharing

Rx10 does NOT sell, rent, trade, or share personally identifiable information (PII) with third parties for advertising or marketing purposes.

We may share limited information only:

• When required by applicable law or legal process
• To comply with regulatory obligations
• With secure infrastructure or service providers strictly necessary for app functionality
• To protect platform security, users, or legal rights

Any third-party processing is limited to operational necessity.

5. Data Storage & Security

We implement reasonable security practices and safeguards to protect data, including:

• Secure cloud infrastructure
• Encrypted communication (HTTPS/SSL)
• Controlled access mechanisms
• Authentication safeguards
• Security monitoring and logging

While we take commercially reasonable measures to protect information, no digital platform can guarantee absolute security.

6. Data Retention

We retain data only as long as necessary to:

• Provide platform functionality
• Maintain security and operational integrity
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

Doctors are responsible for ensuring appropriate handling and retention of patient information in accordance with applicable medical and data protection laws.

7. Data Deletion & Account Removal

Users may request deletion of their account and associated personal data by contacting:

Email: support@rx10.app

Upon receiving a verified deletion request:

• User account information may be deleted or anonymized within a reasonable timeframe, unless retention is required by law.
• Certain records may be retained temporarily for legal, fraud prevention, security, backup, or compliance purposes.
• Prescription and patient-related records remain under the responsibility and control of the respective doctor using the platform.

Users may also request removal of stored account-related data by contacting support.

8. User Responsibilities

Doctors using Rx10 are responsible for:

• Maintaining patient confidentiality
• Using the platform in compliance with applicable medical regulations
• Ensuring accuracy of entered information
• Obtaining any necessary patient consent where applicable

Users are responsible for lawful and ethical use of the platform.

9. Third-Party Services

Rx10 may use third-party providers for services such as:

• Authentication
• Cloud hosting
• Analytics
• Messaging and notifications
• Payment processing

These providers process information solely for operational functionality and are expected to maintain appropriate security practices.

10. Children's Privacy

Rx10 is intended for use only by medical professionals and is not directed toward children.

We do not knowingly collect information directly from children.

11. Compliance with Indian Laws

Rx10 is designed to align with applicable Indian data protection and information technology laws, including:

• Digital Personal Data Protection Act, 2023 (DPDP Act)
• Information Technology Act, 2000
• Applicable rules relating to sensitive personal data and information

Users remain responsible for ensuring compliance with local healthcare, medical, and professional regulations applicable to their practice.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be reflected by revising the "Effective Date" above. Continued use of the platform after updates constitutes acceptance of the revised policy.

13. Contact Us

For privacy-related questions, support requests, or data deletion requests:

Email: support@rx10.app

Website: https://www.rx10.app

Owner: Hexagon (Sole Proprietorship)